Returns and Warranties
Returns
We realize that you may not always be happy with a purchase so we made returns easy.
Warranty
If your product is no longer eligible for a return, it may be covered by a manufacturer warranty.
Terms of Sale
Complete terms of purchase are provided at checkout. By agreeing to the terms and conditions you agree that you understand that the products purchased, whether consumable or topical, contain cannabinoids from hemp oil. Our manufacturing facilities are registered with the FDA and our products are manufactured according to FDA guidelines for cGMP standards for dietary supplements. As these products have not been evaluated by the FDA, we make no claims as to any benefits from our products. If you decide to purchase our products, you do so based upon your own opinions as to any benefits these products may provide.
Returns
All products carry a 15-day customer satisfaction guarantee. If you are not satisfied with any of these products, simply return the product within 30 days. If we receive a returned product within 30 days with an approved RMA, we will issue a full refund of the purchase price, plus applicable tax, and less shipping of the items purchased within 7 days of receiving it. The customer is responsible for return shipping costs. Your acceptance of the terms of purchase means you agree to and understand the refund policy.
Damage due to Freight or Shipping
Manufacturer Warranties
RETURN PROCESS
- Prior to returning items, the customer must contact contact customer service via the contact form below OR through your account login. The process is expedited via your account login.
- To initiate a return for an order you placed online, please login to your account.
- Proceed to the ORDERS PAGE and click on the green button to start a return. This will start the return process.
- A member of our team will review your request and issue an RMA.
- Once you receive the RMA you can ship the product back to Evolve Wellness.
- We must receive the request to return within 30 days of your order.
- Once we receive the returned product(s) we will issue a refund of the purchase price, plus applicable tax, and less shipping, on returned items within 7 days of receiving it. Customers are responsible for return shipping.
- Items returned without express written authorization or an RMA from will not be refunded.